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Liverpool Photography Group FAQ

Booking and Confirmation
Payment Policy
Start Time
Age Policy
Vouchers
Mobility Policy
Cost
Full Classes
Suggesting a Meetup Topic
When is the Next Meetup?
Cancelled Meetups / Classes
Bad Weather
Where Are Events Held?
Facebook Group Posting Delays
Do I Need a Ticket to Attend?
Cancellations & Rescheduling
Become an Instructor

Booking and Confirmation

It is essential to provide the following with your booking:
Most frequently used email address
Mobile phone number

Confirmation of your booking will be sent out within one day of your booking.

You will be alerted of any cancellations or changes via mobile phone (call or text).

If you havenít received a confirmation email within one day:
Check your Spam Folder - your email server may have accidentally marked the email as spam and removed it from your inbox.
Email support@liverpoolphotographygroup.co.uk
If you believe you have provided incorrect details in your booking, email support@liverpoolphotographygroup.co.uk.

You may be ineligible for a refund if you miss a tour due to the following reasons:
Not checking your email or phone notices.
Providing incorrect details in your booking.

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Payment Policy

The Liverpool Photography Group accepts payments in the following forms:
Visa
Mastercard
Paypal
EFT (Electronic Funds Transfer)

Payments made through Paypal and EFT must be done in advance.

Group bookings payments must be completed at least one week in advance.

All payments must be confirmed at least two days before your chosen date to ensure you will be added to the list of attendees.
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Start Time

Start times will vary depending on the group meetup. Please check your confirmation email for more information.
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Age Policy

Minors under the age of 14 may be accompanied by an adult.

Please note: The role of the accompanying adult is strictly to supervise. They will not be able to participate in the event and must not bring camera equipment.

Supervision is not compulsory, but recommended for children under the age of 12.

Minors over the age of 14 may be accompanied by a paying adult.

Please note: Children in this age group are considered capable of independent learning, so the accompanying adult will be treated as a fellow participant.

Children under the age of 8 are unlikely to benefit from the photography groups.

Further inquiries, or specific requirements, may be directed to support@liverpoolphotographygroup.co.uk.
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Vouchers

Photography Group vouchers are valid for 36 months from the date of purchase.

Contact the Photography Group office via the 'Contact Us' form on this website or enter the unique voucher ID to redeem the voucher when booking.
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Mobility Policy

Photography Group sessions are not physically strenuous, but involve a substantial amount of walking and standing on the day.

Please contact us if you or a friend:
Have any concerns or inquiries about mobility issues
Require special assistance on the day

The Photography Group team will do its best to ensure that the course is suited to your capabilities.
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Cost

Meetups, sessions, and classes vary in cost based on the number of people attending, the length of the class, and if there are any additional costs such models or special equipment.

The typical meetup/session costs £18, runs for 2 hours, and has up to 12 people.

The typical class costs £48, runs for 3 hours, and has up to 6 people.
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Full Classes

Classes often book out, and in these cases we unfortunately cannot squeeze extra people in.

There is no waiting list as people rarely cancel.

If you are very interested in a particular topic, please let us know and if there is enough interest we'll run it again.
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Suggesting a Meetup Topic

We love to hear ideas for meetups. If enough people let us know they are interested in a particular topic we can usually organise it.

Try posting to the group to gauge interest, and if there are 6 or more people who would like to attend we should be able to arrange a special session.
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When is the Next Meetup?

Meetup dates are published on the homepage, ideally quite a few months in advance.

If none are listed it's because we are in the process of organising dates. Subscribe to the newsletter and we'll let you know by email as soon as the next date is confirmed.
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Cancelled Meetups / Classes

Occasionally we need to cancel a class, usually due to bad weather, or an instructor falling ill at the very last minute.

When this occurs you will be notified via email and text, and the class will be rescheduled for another time. You will also be given the option of a refund.
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Bad Weather

If bad weather is forecast your meetup (if being held outdoors) may be cancelled and you will be notified by email and text.

How long beforehand the event is officially cancelled depends on the forecast.

If it's very severe weather it will probably be cancelled a few days before.

If it looks like the weather may improve we'll leave it until the last minute. A bad forecast turns sunny surprisingly often.
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Where Are Events Held?

Meetups and classes are held in different locations, depending on the topic.
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Facebook Group Posting Delays

How long it takes for your post to be published in the Facebook group depends on a number of factors.

Usually if you post a few times without breaking the rules you'll be given pre-approval and your posts will appear in the group as soon as you submit them.

Admin runs to approve new members and posts are usually done at least once every two days. Please be patient (and polite), and be aware than the group admin cannot be in the group 24/7.
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Do I Need a Ticket to Attend?

Yes. All events require a booking so that the professional instructor can be paid for their time and skill.

Bookings must be made prior to the event, and cannot be made on the day. Bookings usually close between 1 and 24 hours beforehand, depending on the instructor, topic, and location.

Please do not attend an event without booking first, as you will be turned away.

Classes and meetups often sell out, so please book early to be guaranteed a place.
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Cancellations & Rescheduling

Cancellations with a full refund can be made up to 5 days before the event, and rescheduling up to 2 days.

A single booking can be rescheduled a maximum of 3 times.
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Become an Instructor

The Liverpool Photography Group is always looking for talented photographers to host meetups or workshops.

Some teaching experience is helpful but not necessary. The main requirements are:


1) Excellent photography skills.

2) Good communication.

3) Very reliable.

4) Able to take advice and instruction and work as part of a team.

5) A good knowledge of the local area.


Pay is based on experience and the number of people attending your classes.

Classes are usually held on the weekend at various times depending on the topic.

Instructors should be able to commit to at least one class per month. Dates are confirmed from 1 to 6 months in advance.

To apply click on the "Host a Class" link at the top of the page. If you have any questions use the "Contact Us" link.
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